Frequently Asked Questions
Everything you need to know about your HELLSTAR performance gear.
How long does shipping take for HELLSTAR orders?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for athletic wear?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain compression gear may be final sale.
How should I care for my high-performance fabrics?
To maintain the integrity of our technical fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid using fabric softeners or bleach.
Do you offer international shipping?
Yes, HELLSTAR ships worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my package?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.